Ebay Buyer Left Negative Feedback About Paying Import Taxes

Today, the most bizarre thing happened. I logged into ebay and saw an international buyer left negative feedback. The comment said something like “Had to pay taxes before I could receive my item, NOT HAPPY“. I was floored, why would a buyer retaliate by leaving negative feedback for something that was completely outside of my control? Instead of going through the “report a buyer” process and waiting for the situation to be reviewed, I called ebay. I wanted the comment removed immediately, which is exactly what happened! The ebay representative was so…

ebay Tip: Know The Rules And Do Your Own Work

This morning I had an ebay message from a seller asking if he/she could use my photos to list their identical item. First of all, this is against ebay rules and it rubbed me the wrong way. You see, taking photos is part of an ebay seller’s job. You invest the time to take good photos showcasing your merchandise. Regardless if someone tries to flatter you by commenting on how lovely your pictures are, they are attempting to cut corners and make their life easier by using your work. Bottom…

List FREE in the eBay Outdoor Sports, Sports Memorabilia, Cards & Fan Shop Categories

If you have various sports related items lying around collecting dust, here’s your chance to list for FREE on eBay. What does that mean exactly? You pay no insertion fees through 2012! The promotion will end on Monday December 31, 2012, at 23:59:59 PT.  The maximum amount of listings each month will vary depending upon whether or not you have an eBay Stores subscription and your Stores subscription level. See terms and conditions below. For specifics about the Outdoor Sports Category and to find out what qualifies, click here. For Sports…

eBay Tip: Western Union Is Prohibited

Recently, a friend emailed inquiring about paying via Western Union on eBay motors. Apparently, the seller provided a non-Western Union address for the money to be wired and my friend was smart enough to realize something wasn’t right. She emailed asking what I thought and my initial response was PayPal is the ONLY method I’d personally use if an electronic payment was required since they provide a buyer protection program. A quick Internet search confirmed my suspicions, “eBay does not allow MoneyGram or Western Union as payment methods, so any…

Craigslist Tip For Reducing Spam Emails

There is nothing more frustrating than receiving a Craigslist email asking “is this still available“. Usually, when a seller replies “yes”, the response is a poorly disguised phishing email trying to obtain personal information and/or offering more money to remove the listing and consider it sold. Recently, I stopped putting a value into the “Price” section when creating my listing. Instead, I include my asking price inside the description. This has cut down TREMENDOUSLY on phishing emails! Perhaps spammers have a program created based on the “Price” value that alerts them when…

eBay Tip: Refund Buyers If Actual Shipping Costs Are Lower

I use Priority Mail flat rate envelopes and boxes for the majority of my eBay shipping needs (domestic and international). In situations where I think the pricing will be lower by using an alternative Priority box, I take that route to save money. As a seller, sometimes I “guess” what I think shipping costs will be for larger items…but I never make my buyer pay extra. If the actual shipping price is lower, I issue the difference back via PayPal. Never make your customers feel you are taking advantage of…

eBay Top Rated Seller Changes: Tracking and Accepting Returns

If you are currently a top rated eBay seller or hoping to achieve this status, the program is about to change. The Spring Seller newsletter indicates the following: Updates are coming to the eBay Top-rated seller program to keep it in step with evolving e-commerce standards. Starting in June, Top-rated sellers will need to have tracking information uploaded to eBay within their stated handling time on 90% or more of their transactions with US buyers. As of June 1, the 20% final value fee discount and greatest on average boost in Best…