Consumer Alert: Better Business Bureau Fake Emails

Here we go again, another fake email that could make you think twice and consider clicking the link…but don’t. This one is claiming to be from the Better Business Bureau (BBB) about a customer complaint.

The official BBB site confirms this is a total spoof email. You can read their actual warning here.

The official BBB site also says “Beware of fake complaint or request for information email claiming to be from If you receive an e-mail from a address, DON’T OPEN IT!”

The email I received came from: BBB <>. The subject is “Your customer complained to BBB”.


Here with the Better Business Bureau would like to inform you that we have been sent a complaint (ID 82108050) from a customer of yours related to their dealership with you.

Please open the COMPLAINT REPORT <hyper link was removed> below to find the details on this case and let us know of your point of view as soon as possible.

We are looking forward to your prompt reply.


Carlos Baxter

Dispute Counselor
Better Business Bureau


Underneath the message, the following information was displayed.

Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277

Despite how real this looks, it is not! The scammer is phishing for your personal information. Do NOT click the link inside the email message or respond.

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