The other day, I purchased a brand new Yummie Tummie t-shirt from a seller with 100% feedback via eBay. I was so excited because the entire transaction cost $19.99 (versus paying the retail price of $76). Yesterday, my package arrived and I couldn’t wait to see my prize! While inspecting the shirt, I quickly noticed 2 small holes in the fabric near the back label.
This is such a disappointment because I would never list an item for sale if it was defective. This has been happening frequently when I buy items on eBay, so I think I’m just going to stop taking chances. I am so anal about my listing descriptions. I would never post an item without thoroughly inspecting it first. I have returned merchandise to stores instead of listing on eBay because of small spots or scratches. I would never jeopardize my feedback by taking such a risk!
I plan on contacting the seller to let them know how disappointed I am with the product. They should have disclosed that the merchandise was damaged. I will give the seller a chance to make this right by letting me return the merchandise for a full refund, including return shipping costs. If that doesn’t happen, I guess I’m screwed! The problem with eBay is, if I leave negative feedback then the seller will retaliate and say something nasty about me (which is absurd). Basically, it’s just not worth the hassel because I don’t want my feedback to be diminished because of a non-trustworthy seller.
Have you had any problems with an eBay transaction? Was it resolved to your satisfaction?
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